I forgot something at the hotel, what should I do?

You should contact the hotel (+351) 253 200 200 and arrange to be picked up.

You can send an email (innside.braga@meliaportugal.com) requesting the order, which will be fulfilled subject to the hotel’s availability.

You can find it on the website, in the app and on the physical menu at the hotel.

You can find it on the website, app and physical menu at the hotel.

Yes, free of charge and open 24 hours a day for guests.

Yes. Indoor and outdoor pool. The indoor pool is included in the premium rooms and suites and in the standard rooms you have to pay an extra supplement.



No, access by QR Code.

In Portuguese, English and Spanish.

Premium rooms and suites include access to the pool and standard rooms do not.

No, we don’t have a shuttle from the airport to the hotel.

Yes, the hotel has smoking areas.

Yes, the hotel has its own parking lot.

Yes, you can leave your luggage at reception.

No, parking can only be guaranteed at check-in and will be subject to availability.

Pool and spa hours are from 08:00 to 20:00.

Outdoor parking is free and the indoor garage has an additional cost.

Yes, we allow pets in the hotel.

Yes, the hotel has meeting rooms.

Yes, the hotel offers wedding services.

Yes, the hotel has an elevator.

Yes there are electric chargers in the hotel.

Yes, the hotel offers Wi-Fi in all common areas and rooms.

Yes, the hotel has a lobby.

Yes, but it is an external service.

You can purchase services such as access to the hotel’s health club from reception.

Yes at certain times of the year, for example Easter.

Yes, subject to availability at the customer’s request.

Lost and found items are stored for a few months until requested by the client.

You must leave your email address and ask to receive promotions and special offers.

Yes, Meliá has a loyalty program called Meliá Rewards.

You can visit our official website at https://www.melia.com/pt .